| Terms & Conditions |
Age Limits
Groups
B Minimum age limit of 20 years
If you are not within our age requirements it is possible to arrange your own insurance cover providing it is a fully comprehensive policy. This must be arranged prior to your arrival in Guernsey. Please contact the Guernsey office direct for more details.
Drivers Licence
Renters and additional drivers must have held a full driving licence for a minimum of 12 months.
UK residents must provide a UK licence - an international licence is not acceptable. It is a legal requirement for any non-UK citizen to obtain a UK licence if they are driving in the UK for a period exceeding three months.
New two part UK licences - Customers must present both parts of the new two part UK drivers licence at time of rental. ( old style UK licence still accepted ).
If just the photo ID part of the driving licence is shown then Europcar reserve the right to charge £5.00 to contact the DVLA to ensure that the customer is entitled to drive. This service is subject to DVLA opening hours.
An international driving licence is required if the renter or additional driver's licence is of non-roman alphabet ( e.g. Japanese ).
Alderney licences. All Alderney residents hiring vehicles must provide the correct driving licence from the correct authority. Licences produced which are deemed to be outside the local laws will be refused. Alderney residents may be asked to produce a fully comprehensive insurance cover note to hire certain vehicles.
CANCELLATIONS
Cancellation Protection is available for just 1-3 days £5.00 4 days and over £10.00. If you purchase Cancellation Protection at time of booking and you are unable to honour your booking prior to the collection date, Europcar Alderney will refund all charges except the cancellation protection portion.
Without Cancellation Protection, the following refunds will apply:
28 days before start date of hire 50% refund
7-28 days before start date of hire 25% refund
0-7 days before start date of hire No refund
No refunds will be given for rentals ended early, late collections, no shows or cancellations made after the rental start date even if Cancellation Protection has been purchased.
CREDIT CARD
A credit card from a major credit card company will be required for security when renting a car and will need to be in the name of the principal driver.
Additional Driver
If others plan to drive the car, they must be present at time of rental to be added to the rental agreement, subject to presenting a full driver's licence that has been held for at least one year. There will be a one-off charge of £6.00 to cover each additional driver for the duration of the rental.
Insurance
When you book an Europcar rental car in Alderney the price you are quoted includes, by law, the basic insurance needed should you be involved in an accident. This includes legal liability.third party and public liability insurance.
In addition, the rental rates shown also INCLUDE theft protection and collision damage insurance ( CDI ).When CDI is not included in the rate the renter is responsible for the full cost of repairing or replacing the vehicle if it is damaged or stolen. When CDI is included an excess applies.
You can check which insurances are included in your rental price at the time of booking or when you reach the rental location. For details on excesses and insurances, please see below.
Excess Explained
In the event of an accident then a sum of money ( an excess ) will be paid by the renter. The insurances which are not automatically included in your Europcar car hire ( see optional insurances ) will waive the amount of the excess. These can be purchased locally at the rental station when you collect your car.
OPTIONAL INSURANCES
Collision Damage Waiver
If the rental car is damaged this will cover the cost of the excess which applies.
Group B are subject to an excess of £250.00
You may waive this by paying the Collision Damage Waiver @ £2.50 per day.
Additional Equipment
e.g. Baby seats and booster seats are available on request at extra cost. Please enquire at the time of booking.
Fuel
All Europcar cars in Alderney are supplied with approximately half a tank of fuel. The fuel is charged at local island rates and charges vary according to the type of vehicle and the length of rental. Pre-pay options are available at the time of rental. Parking / Traffic offences The renter must pay the appropriate authority all fines and court costs for parking and traffic offences ( including clamping ). If not, the renter will be liable for a reasonable administration charge when Europcar has to deal with these offences.
HIRE CARS ARE NOT PERMITTED TO LEAVE THE ISLAND
SHOULD YOU HAVE ANY QUERIES ON ANY OF THE ALDERNEY TERMS AND CONDITIONS PLEASE CONTACT THE ALDERNEY OFFICE DIRECT.
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